We are living in a digital era in which most companies have found it easier to filter out their candidates by phone interviews. I’ve had my share of phone interviews, some good and others that I have now learned from. As effortless as speaking on the phone may sound it is more than just a phone call. Phone interviews may wrack up a lot more nerves if you are not well prepared. Below are some tips that I have learned along the way to help the conversations flow seamlessly.
Always Know Your Availability
Pick a time that works with your schedule. This is important because you want to be fully prepared before the interview. Make sure that you are completely available on the day and time you chose. It will help reduce anticipation and instead help you feel more confident when taking the call.
Take the Call Somewhere Quiet
It can be distracting for your interviewer when your voice is overshadowed by external background sounds. If you are receiving the call at your current job, try to reserve a quiet room or take the call in your car. Refrain from being near a noisy street or somewhere with bad phone service. There is nothing worse than not being able to be heard clearly.
Answer in a Professional Matter
Remember, just because they cannot see you does not mean you should not be business formal. Always know who you are speaking with and what company you applied to. It sounds simple but it is a gesture they will truly appreciate.
Write Down Key Points
I like to keep a notepad near me with major points that I want to address. It helps keep track of what I am going to say next and/or how I will answer their questions. Do your research on not only the company but the position you are interviewing for. The employers main objective is to find out why you are a good fit for their company. I provided 3 scenarios that I have been asked more than once during phone interviews:
Please explain your prior experience.
Typically the interviewer gets straight to the point. They want to hear about similar roles you have been in and how it fits to the position you applied for.
Why are you a great candidate for this position?
It is a good idea to have your resume near you during this time, that way you can easily reference it. I recommend highlighting goals that you have accomplished throughout your career. Make sure to always do research on the company. Mention their values and/or culture while describing your past work experience.
Do you have any questions for me?
The first question I like to ask is about their role in the company and how they have grown within it. Then I would follow up with a question regarding who they are looking for. Here is an example: “What would make the incumbent succeed in this role and become a valuable asset in the organization?”
Bonus Tip — Send a Post Interview Email
I recommend sending a thank you email about an hour or so after the phone interview. Make sure to address their name, mention a key point from the conversation, and let them know that you are eager for the next step. Doing this will express your interest in working with them.
Interviews are always different, but being better prepared gives yourself a great chance at landing the job or, at least, for having a good phone interview.
Have anymore phone interview tips? Let us know down in the comments.